Questions and answers
Questions & Answers
Do you have a question for which you have not found an answer here? Please contact the sender support at einsenderbetreuung@laborberlin.com or our telephone competence center at 030 405026 500.
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We state the average processing time for the analysis in our list of services. If a result takes longer than average, the order in the Berlin Channel laboratory has been set to “to follow” for too long or you have only received a partial result, please contact our telephone competence center on 030-405026-800. We will be happy to check the processing status for you.
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If you request electronically, you can see from the order status “following” that the sample is being processed by us.
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In our list of services you will find all information on the required material, pre-analysis and the required sample quantity.
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In our list of services you will find all information on the required material, pre-analysis and the required sample quantity.
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In our list of services you will find all information on the required material, pre-analysis and the required sample quantity.
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Please contact Labor Berlin’s sender support or call our sender support directly. We will be happy to help you and look forward to hearing from you!
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Our IT support is available on working days from 9 a.m. to 5 p.m. at support@laborberlin.com or on 030 405026 800.